Oracle Responsys: Guidance for Requesting API Rate Limit Increases

For Movable Ink Da Vinci to properly integrate with Oracle Responses, adjustments to the API rate limits in your Responsys environment are necessary.

Request an API rate limit adjustment by submitting the following details to Oracle support via your standard support request process:

• Account (shortname): (To be filled in)
• Interact login URL: (To be filled in)
• Web Services username: (To be filled in)
• API call for throttle increase request: Please see below, there are 9 APIs total
• API Method: Please see below, there are 9 APIs total
• Requested increase: 50 requests/minute for each of the 9 APIs
• Current usage rate: n/a, see business use case
• Projected usage rate: n/a, see business use case
• Business use case for the increase request: We are using the Movable Ink Da Vinci product with Oracle Responsys, and these rate limit increases were previously approved for Da Vinci mutual client accounts by Ajay Pramod on Oracle's Product team.
• API Call and Method Details for 9 APIs:
  • 1. REST - POST request endpoint Create a schedule:
    • “href”: “/rest/api/v1.3/campaigns/{campaignName}/schedule”
    • "method": "POST"
  • 2. REST - DELETE request endpoint Delete a schedule:
    • “href”: “/rest/api/v1.3/campaigns/{campaignName}/schedule/{scheduleId}”
    • "method": "DELETE”
  • 3. REST - GET request endpoint Get Connect Job Status:
    • “href”: “/rest/api/v1.3/connectJobs/{jobId}/jobRuns/{jobRunID}/status”
    • "method": "GET"
  • 4. REST - POST request endpoint Create a Content Library Document:
    • “href”: “/rest/api/v1.3/clDocs”
    • "method": "POST"
  • 5. REST - POST request endpoint Update Contents of a Content Library Document
    • “href”: “/rest/api/v1.3/clDocs/{docPath}”
    • "method": "POST"
  • 6. REST - POST request endpoint Create Content Library Folder
    • “href”: “/rest/api/v1.3/clFolders”
    • "method": "POST"
  • 7. REST - POST request endpoint Create a Content Library Media File
    • “href”: “/rest/api/v1.3/clItems”
    • "method": "POST"
  • 8. REST - POST request endpoint Update a Content Library Media File
    • “href”: “/rest/api/v1.3/clItems/{itemPath}”
    • "method": "POST"
  • 9. REST - POST request endpoint Merge Link Table Records
    • “href”: “/rest/api/v1.3/folders/{folderName}/linkTables/{linkTableName}/members”
    • "method": "POST"

Prior to submitting this request, fill in any values labeled as (To be filled in).

Inform your Movable Ink account team when Oracle successfully completes this request.